Mission Statement

We empower organizations and professionals in their pursuit of High Reliability by enabling their ability to be highly consistent, deliver high quality, and be exceptionally safe.

David “Scott” Hencshel

David “Scott” Hencshel is a Business Transformation Leader, facilitator, and teacher with over 30 years of federal government experience in healthcare leadership, business transformation, strategic planning, process improvement, change management, and education. He currently serves as the Improvement Sciences Branch Chief for the Office of Strategy Management, Defense Health Agency (DHA) and previously served as the Senior Lean Six Sigma (LSS) Master Black Belt and LSS Deployment Director for the US Army Medical Command, Office of The Surgeon General. He voluntarily serves as Distinguished Faculty at the Association of Aeromedical Services Safety Management Training Academy and is Adjunct Faculty at Trinity University where he teaches “Healthcare Performance Improvement” into the Master’s in Healthcare Administration (MHA) program. Scott also teaches LSS at the University of the Incarnate Word and Baylor University (Baylor Continuing Education) through the Robbins Institute for Health Policy and Leadership. Scott is a certified LSS Master Black Belt, certified Balanced Scorecard Professional (BSP) and a GE Healthcare trained Change Agent. Scott has facilitated the development of numerous Balanced Scorecards in remarkably diverse industries to include government healthcare, private schools, and private health clinics. He is also the Managing Partner of Imminent Domain, LLC, a San Antonio based service-disabled veteran owned small business that offers continuous process improvement training and business consulting.


Attacking “Business as Usual,” Process Improvement, Strategic Planning, Change Leadership, Executive Leadership, Analysis/Problem Solving, Project Management, Team Building, Public Speaking, Facilitation

Other Assignments
  • 2013-2018—Deputy Chief of Staff/Director of Special Staff, AMEDDC&S
  • 2008-2013—Director, LSS Training and Deployment, AMEDDC&S and Chief, Team Strategy AMEDDC&S
  • 2003-2008—Executive Officer to the Commanding General, Fort Sam Houston and AMEDDC&S
  • 2001-2003—Commander, 377th Air Ambulance, Republic of South Korea
  • B.A., Geography, University of Texas, Austin, Texas
  • M.S. Aeronautical Science, Embry-Riddle University, Daytona Beach, Florida
  • Certified Lean Six Sigma Master Black Belt
  • Certified Balanced Scorecard Professional (BSP)
  • Certified Lean Six Sigma Black Belt
  • Certified Lean Six Sigma Green Belt
  • Change Agent, GE Healthcare
  • Lean Six Sigma Project Sponsor
  • Graduate, U.S. Army Command and General Staff College
Flying, Military Stuff, Other Stuff

Scott is a retired Army Medical Service Corps Lieutenant Colonel, Master Aviator, rated in both rotary and fixed wing aircraft. He has flown the TH-55, UH-1 “Huey”, UH-60 “Blackhawk” helicopters, and the U-21 and C-12 airplanes. He has served as the Chief of Flight Physiology Branch at the US Army School of Aviation Medicine, flew MEDEVAC with the 507th Air Ambulance during Desert Storm, served as company commander for the 43rd Mobile Army Surgical Hospital (MASH), and commanded the 377th Medical Company Air Ambulance (15 UH-60 helicopters) in the Republic of Korea. He also formerly served as Co-President for the San Antonio International Piano Competition; is a self-proclaimed Chopin aficionado and satisfies his inner artiste by playing the piano. Scott resides in San Antonio, Texas.

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