Who:

Any professional employee with solid project management, communication, and leadership skills. They should also have a basic knowledge of other key functions within the organization (i.e., logistics, personnel, purchasing, operations) and have the ability to do basic analysis.

Why:

Because Black Belts are the ones you will count on to lead Lean Six Sigma projects within the organization and effectively coordinate these projects with the Deployment Director and other improvement teams.

Because newly trained Black Belts will return to you as problem solving experts, with the ability to better identify problems, conduct root cause analysis, and use data (evidence based) analysis to assist in decision making. This is an essential capability for both the organization and the individual (an investment in your employees).

Because as more people are trained there will be an increased continuous process improvement awareness and drive to inculcate continuous process improvement as “the work habit”.

Because from energy companies to non-profits, success demands a workforce that is not only educationally and technically proficient, but also strategically flexible – able to adapt quickly and effortlessly to dynamic and constantly changing environments.

Simulation

People learn best by doing, so this course was designed around a fun and highly interactive simulation exercise where participants can learn and apply Lean Six Sigma methodology to develop optimal solutions for problems. Serving as employees in an organization wrought with complexity, inefficiency, high overhead costs, and frustrated employees and customers, participants work as a business unit to:

Define—Describe the problem quantifiably, visualize the process, and understand customer needs.

Measure—Understand the process and its current performance.

Analyze— Identify the true root cause(s) that has the biggest impact on process performance.

Improve—Brainstorm and develop improvement solutions to attack root cause(s).

Control—Implement the solutions and sustain the gains.

Instructors

All instructors are certified Lean Six Sigma Master Black Belts, with significant teaching and facilitation experience. These instructors also possess specialized expertise in balanced scorecard training, strategic planning, change leadership, and consulting in both profit and non-profit organizations.