Following the day’s events, participants will not only have the opportunity to learn the basics of the Lean Six Sigma process, but will leave knowing how they can put Lean Six Sigma tools into practice in their daily work and how to make an immediate positive difference. Participants will be certified as Lean Six Sigma Yellow Belts. Most importantly course attendees will never look at daily work the same way again. Note: Ideal class size is 15 (minimum of 13 to conduct), as the centerpiece of the curriculum is a highly interactive simulation exercise.
Who:
All employees and leaders who own processes. Ideally, this should be just about everyone in an organization; the key to sustainability and ongoing success is to systematically train work groups in the fundamentals of Lean Six Sigma so they are reasonably prepared to operate in a process improvement/management environment.
Why:
Because properly Team Lean (Yellow Belt) trained employees and leaders are in the ideal position to recognize the gaps between targeted and actual performance; they are the ones doing the work in the first place.
Because Team Lean (Yellow Belt) trained employees and leaders will return from their training better equipped to identify problems, map and analyze their work, eliminate non-value added process steps and activities, measure their results, and be more efficient and effective in everything they do.
Because every employee is essentially a first responder and is best positioned to confront and address issues from their immediate position. They serve as the best line of defense against waste.
Because as more people are trained there will be an increased continuous process improvement awareness and drive to inculcate continuous process improvement as “the work habit”.
Because from energy companies to non-profits, success demands a workforce that is not only educationally and technically proficient, but also strategically flexible – able to adapt quickly and effortlessly to dynamic and constantly changing environments.
Simulation
People learn best by doing, so this course was designed around a fun and highly interactive simulation exercise where participants can learn and apply Lean Six Sigma methodology to develop optimal solutions for problems. Serving as employees in an organization wrought with complexity, inefficiency, high overhead costs, and frustrated employees and customers, participants work as a business unit to:
Define—Describe the problem quantifiably, visualize the process, and understand customer/patient needs.
Measure—Understand the process and its current performance.
Analyze— Identify the true root cause(s) that has the biggest impact on process performance.
Improve—Brainstorm and develop improvement solutions to attack root cause(s).
Control—Implement the solutions and sustain the gains.
Of note, this course serves as a teambuilding event.
Instructors
All instructors are certified Lean Six Sigma Master Black Belts, with significant teaching and facilitation experience. These instructors also possess specialized expertise in balanced scorecard training, strategic planning, change leadership, and consulting in both profit and non-profit organizations.
